Terms and Conditions

These Terms and Conditions ("Terms") govern your use of 1winexch.com and the related services we provide.

By accessing or using the website you agree to be bound by these Terms. If you do not accept them, please do not use the website.

All games and offers on the website are designed to be fair, transparent and aligned with industry best practice.

Any attempt to circumvent the rules, exploit a bug, collude with other users or otherwise abuse the platform may result in account closure and forfeiture of related funds.

Where the website offers wagering features, bet acceptance, settlement, void rules and maximum payout limits are described in the game-specific or sportsbook rules.

Decisions on settlement are made in good faith using authoritative data sources. We are not liable for losses arising from third-party data errors outside our reasonable control.

Deposits and withdrawals are processed in accordance with the methods, limits and timelines published on our payments page.

Identity verification may be required before processing withdrawals. Funds may be held while checks are completed in line with regulatory and anti-money laundering obligations.

Bonuses, free spins and other promotions are subject to specific terms, including eligibility, minimum deposit and wagering requirements, that are published alongside each offer.

Bonus funds and the winnings they generate may be voided if the related terms are breached.

You are responsible for keeping your account credentials confidential and for all activity that occurs under your account.

We recommend using a strong, unique password and enabling any additional security features we make available.

If an event or match is cancelled, postponed beyond a defined period or otherwise affected by force majeure, settlement will follow the rules for the relevant product.

We reserve the right to void wagers that were placed on materially incorrect odds or as a result of obvious error.

We are committed to providing a safe environment for our users. Tools such as deposit limits, time-outs, self-exclusion and reality checks are available on request.

If you believe gambling is no longer fun, please use these tools, take a break, and reach out to one of the support organisations listed on our Responsible Gaming page.

If you believe something has gone wrong, please contact our support team at [email protected]. We will investigate complaints promptly and aim to resolve them at the first point of contact.

If you are not satisfied with our response, applicable law may give you further options including independent dispute resolution.

We may update these Terms from time to time. Continued use of the website after an update means you accept the revised Terms.